Colorianna
Colorianna's Corner of Colours and Small Monsters
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Shop policies
Last updated on
May 10, 2022
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I hope that my creations will find a good home even from the other side of the world. Making these items is luxury for me, hopefully getting them will be the same for you.
Accepted payment methods
Returns & exchanges
See item details for return and exchange eligibility.
Payment
I accept payment only through Paypal. Please, make sure your PayPal and Etsy addresses match. ("Other" option is for Finnish customers only.)
Please, pay as soon as possible when you complete your order. If you need more time, email me about it. If the payment isn´t received within 3 days, the sale will be cancelled and the item relisted.
IMPORTANT ABOUT VAT! Customers within the EU: according to EU tax laws there should be a VAT included in my shop item prices. However, I haven't added it in the automatic Paypal invoices for two reasons. First of all: I found it very unfair that if the EU customer buys 10€ item, the total cost would be 10€ + shipping + 0.80€ VAT or +2.20€VAT and the total sum would be available only in the paying situation when Paypal adds the VAT *automatically* during checkout! I don't like pricing surprices even though they were small. The other reason is, that I have items that contain 0% VAT (some vintage things), or have 8% (hand drawn unique art) or 23% (computer prints) - and I didn't find a way to set these different VAT profiles in Paypal. So, for EU customers I include the VAT in the Etsy selling price without no extra surprises and I list the sellings in my own tax raports that way. *If you need a invoice/receipt that contains the procentage and amount of VAT included, please email or convo me and I send you one.*
Asiakkaat Suomessa: vastaanotan maksun mieluiten tilisiirrolla. Valitse maksutiedoista other + jätä viesti tilausta tehdessäsi, niin lähetän eurosummaisen laskun ja tarkemmat maksutiedot.
Please, pay as soon as possible when you complete your order. If you need more time, email me about it. If the payment isn´t received within 3 days, the sale will be cancelled and the item relisted.
IMPORTANT ABOUT VAT! Customers within the EU: according to EU tax laws there should be a VAT included in my shop item prices. However, I haven't added it in the automatic Paypal invoices for two reasons. First of all: I found it very unfair that if the EU customer buys 10€ item, the total cost would be 10€ + shipping + 0.80€ VAT or +2.20€VAT and the total sum would be available only in the paying situation when Paypal adds the VAT *automatically* during checkout! I don't like pricing surprices even though they were small. The other reason is, that I have items that contain 0% VAT (some vintage things), or have 8% (hand drawn unique art) or 23% (computer prints) - and I didn't find a way to set these different VAT profiles in Paypal. So, for EU customers I include the VAT in the Etsy selling price without no extra surprises and I list the sellings in my own tax raports that way. *If you need a invoice/receipt that contains the procentage and amount of VAT included, please email or convo me and I send you one.*
Asiakkaat Suomessa: vastaanotan maksun mieluiten tilisiirrolla. Valitse maksutiedoista other + jätä viesti tilausta tehdessäsi, niin lähetän eurosummaisen laskun ja tarkemmat maksutiedot.
Shipping
I mail orders once a week. I use recycled packing materials as much as possible. Each item is carefully packed.
Everything is shipped by Air Mail, Priority. (I can also send with economy mail - it's a lot cheaper but much slower. If you want to get your order cheaper and if you can wait longer, just email/convo me!)
APPROXIMATED SHIPPING TIMES / Air Mail, Priority
Nordic countries, 2-4 days
Europe, 3-10 days
Rest of the world, 5-10 days
CUSTOMS
The buyer is responsible for any additional taxes or fees imposed by the receiving country.
MULTIPLE ITEMS
I combine shipping for multiple items.
*Colouring pictures / postage rates in 2011 / one order
Postage for 1 colouring picture within Finland is $4 and to everywhere else $7.
Postage for 3 colouring pictures within Finland is $6 and to everywhere else $9.
Postage for 4 or more colouring pictures is free.
Everything is shipped by Air Mail, Priority. (I can also send with economy mail - it's a lot cheaper but much slower. If you want to get your order cheaper and if you can wait longer, just email/convo me!)
APPROXIMATED SHIPPING TIMES / Air Mail, Priority
Nordic countries, 2-4 days
Europe, 3-10 days
Rest of the world, 5-10 days
CUSTOMS
The buyer is responsible for any additional taxes or fees imposed by the receiving country.
MULTIPLE ITEMS
I combine shipping for multiple items.
*Colouring pictures / postage rates in 2011 / one order
Postage for 1 colouring picture within Finland is $4 and to everywhere else $7.
Postage for 3 colouring pictures within Finland is $6 and to everywhere else $9.
Postage for 4 or more colouring pictures is free.
Additional policies and FAQs
Please contact me anytime! If there is a question in your mind, just ask. Or if you want to give feedback - any kind, please email me paivi.hintsanen(at)coloria.net